Thursday, January 31, 2019

FYI: 2nd Cir Rules in Favor of FTC in FDCPA "Unlawful Calls" Enforcement Action

The U.S. Court of Appeals for the Second Circuit recently affirmed entry of summary judgment in favor of the Federal Trade Commission ("FTC") and against thirteen corporations and their two co-owners for violations of the Federal Trade Commission Act, 15 U.S.C. § 45(a) ("FTCA") and the federal Fair Debt Collection Practices Act, 15 U.S.C. § 1692, et seq. ("FDCPA") for allegedly placing unlawful and threatening collection calls to consumers seeking to collect payday loan debt.

 

In so doing, the Second Circuit concluded that the trial court did not err in holding the offending corporations' owners jointly and severally liable for the disgorgement assessed against all defendants, which was affirmed as an appropriate amount because it was a reasonable approximation of the total amounts received by the defendant companies from consumers as a result of their unlawful acts.

 

A copy of the opinion is available at:  Link to Opinion

 

Two individuals ("Owners") founded and co-owned corporations ("Corporations"), which were part of a single debt collection enterprise, consisting largely of collecting payday loan debts, brought from consumer-debt creditors and compiled into portfolios.

 

Their employees routinely contacted debtors by telephone, identifying themselves as "officers," "investigators," "fraud unit" and the like and accused the consumers of committing crimes by failing to pay and threatening legal action.  Some such calls were placed to friends, family members, employers or co-workers of the debtors.

 

Upon receipt of consumer complaints, the Office of the New York State Attorney General investigated the Corporations and their Owners.  Without admitting fault, the Owners, on behalf of themselves and the Corporations executed an Assurance of Discontinuance ("AOD") which agreed they were subject to specified state and federal laws, including the FDCPA, agreed to dissolve some of the Corporations, and hired a compliance officer to implement new procedures.  But shortly thereafter, the Owners incorporated new Corporations, some in other states, and continued to engage in the disavowed practices.

 

The FTC brought this action in federal court in New York alleging that the debt collection practices of the Owners and Corporations, individually, and as officers for the Corporations, had violated section 5(a) of the FTCA and the federal FDCPA. 

 

Specifically, the FTC accused the Corporations and their Owners of continuing to operate companies in which collectors continued to mask their identities, falsely accuse consumers of various crimes, and refuse to reveal to debtors the circumstances and nature of alleged debts after signing the AOD, and further sought, and received an ex parte temporary restraining order against them, freezing their assets and appointing a receiver to oversee the Corporations.

 

The FTC moved for summary judgment, requesting $10,852,396 in monetary relief and asserting that the Corporations and their Owners should be held jointly and severally liable.  One of the Owners ("Owner 1") did not dispute the Corporations' wrongdoings, but argued that he could not be held individually liable for their actions, contending that he lacked control over and knowledge of their wrongdoings.

 

The magistrate judge's report and recommendations, concluded that the FTC had proved that Owner 1 both had "the authority to control the [Corporations] and knew of their wrongdoing after executing the AOD, and that its request for monetary relief "reasonably approximate[d] the [Corporations'] unjust gains."  The trial court adopted the magistrate's report and recommendation in its entirety and entered judgment in the government's favor.  Owner 1 appealed. 

 

On appeal, Owner 1 raised three arguments: (i) that he was not given time to conduct discovery; (ii) that there were material facts at issue as to whether he could be held individually liable for the actions of the Corporate Defendants based upon his deposition testimony, and; (iii) that the disgorgement amount adopted by the trial court was grossly excessive.  The second owner submitted no brief prior to the deadline submission set by the court, and the court dismissed his appeal under Local Rule 31.2(d).

 

The Second Circuit rejected Owner 1's argument that the trial court wrongly denied an extension to discovery, citing his failure to conduct any discovery at all during the one-year period Owners requested, and waiving any such argument by failing to file an affidavit opposing summary judgment on this basis. 

 

Turning to Owner 1's argument that genuine disputes of material fact exist regarding his control of the Corporations, the Second Circuit reviewed the standards of individual liability under the FTCA and FDCPA.

 

Under the FTCA, an individual may be held liable under for a corporation's deceptive acts or practices "if, with knowledge of the deceptive nature of the scheme, he either 'participate[s] directly in the practices or acts or ha[s] authority to control them.'"  FTC v. LeadClick Media, LLC, 838 F.3d 158, 169 (2d Cir. 2016) (quoting FTC v. Amy Travel Serv., Inc., 875 F.2d 564, 573 (7th Cir. 1989)).4  

 

To prevail on the issue, the FTC must establish that consumer injury resulted from reasonable reliance upon corporate misrepresentations or omissions and that the individual defendants participated directly in the practices or acts or had authority to control them.   Amy Travel, 875 F.2d at 573 (citations omitted).  "The FTC is [also] required to establish the defendants had or should have had knowledge or awareness of the misrepresentations," but need not establish actual and explicitly knowledge of the particular deception at issue.  Id. at 574. 

 

On this score, the Court concluded that the same standard applies when the FTC brings an action to enforce the FDCPA pursuant to its authority under the FTCA.    Jerman v. Carlisle, McNellie, Rini, Kramer & Ulrich LPA, 559 U.S. 573, 577, (2010); see also 15 U.S.C. § 1692l(a) ("[A] violation of [the FDCPA] shall be deemed an unfair or deceptive act or practice in violation of" the FTCA and is subject to enforcement "in the same manner as if the violation had been a violation of a[n] [FTC] trade regulation rule.").

 

Here, Owner 1 was a founder of all but perhaps one of the Corporate Defendants, held a 50 percent ownership stake in them, had signatory authority over their bank accounts, and served as their co-director and general manager, taking hostile customer calls and consulting with other managers even after execution of the AOD. 

 

Though he contended his deposition testimony addressed issues as to whether he exercised authority to control the Corporations' conduct, the dispositive issue here was whether he possessed the authority to do so.  As the magistrate's report and recommendations pointed out, the FTC found "numerous complaints in [Owner 1's] personal office," and his testimony evidenced that he neglected managerial duties only after executing the AOD in which he agreed to take measures to address the Corporations' deceptive conduct. 

 

The Second Circuit further agreed that Owner 1 had knowledge of the unlawful conduct prior to the 2013 AOD, and the record evidenced that he was more involved with debt collection calls prior to the 2013 AOD.

 

Because ample evidence proved that Owner 1 had knowledge of the Corporations'' violations before and after execution of the AOD, the appellate court concluded, no dispute of material fact existed requiring the trial court to deny the FTC's motion for summary judgment.

 

Lastly, Owner 1 argued that the disgorgement in the amount of $10,852,396 was grossly excessive because it was predicated on "approximately 45 calls where it claimed that fraudulent claims were made," which is "a far cry from the court's finding that the entire operation was 'permeated with fraud.'"

 

While Section 13(b)'s express text refers only to injunctive relief, the Second Circuit has also held that  "unqualified grant of statutory authority to issue an injunction under [S]ection 13(b) carries with it the full range of equitable remedies, including the power to grant consumer redress and compel disgorgement of profits,"  and established a two-step burden-shifting framework, requiring a court to look first to the FTC to 'show that its calculations reasonably approximated the amount of the defendant[s'] unjust gains' and then shift the burden 'to the defendants to show that those figures were inaccurate.' FTC v. Bronson Partners, LLC, 654 F.3d 359, 364 365 (2d Cir. 2011).  The FTC is further required to demonstrate that consumers relied on the misrepresentations at issue.

 

Here, on summary judgment the FTC submitted more than 500 complaints regarding the Owners' and their Corporations' debt collection practices, aggressive telephone scripts and audio recordings that prove wide dissemination of misrepresentations. 

 

Though Owner 1 argues that those consumer complaints are inadmissible at the summary judgment stage, he explicitly waived that argument in the trial court by failing to challenge the FTC's evidence as inadmissible, and the magistrate did not err in concluding that the Owners' and Corporations' operation was "permeated with fraud."

 

Because the FTC established a presumption of reliance, its use of the Owners'' and Corporations' gross receipts as a baseline for calculating damages was appropriate, and they failed to submit any proof that they earned "all or some of their revenue through lawful means."   See Verity Int'l, 443 F.3d at 67 (noting that burden-shifting framework requires "the FTC to first show that its calculations reasonably approximated the amount of the [Owners' and Corporations'] unjust gains, after which the burden shifts to the defendants to show that those figures were inaccurate" (internal quotation marks omitted)).

 

Accordingly, the disgorgement award was appropriate, and the trial court's judgment in the FTC's favor was affirmed.

 

 

 

 

Ralph T. Wutscher
Maurice Wutscher LLP
The Loop Center Building
105 W. Madison Street, 18th Floor
Chicago, Illinois 60602
Direct:  (312) 551-9320
Fax: (312) 284-4751

Mobile:  (312) 493-0874
Email: rwutscher@MauriceWutscher.com

 

Admitted to practice law in Illinois

 

 

 

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Sunday, January 27, 2019

FYI: 5th Cir Holds Lender Not Vicariously Liable for Servicer's Alleged RESPA Violations

In a case of first impression, the U.S. Court of Appeals for the Fifth Circuit recently held that a lender was not vicariously liable for a loan servicer's alleged violation of the federal Real Estate Settlement Procedures Act ("RESPA"), holding that:

 

(a) the borrower failed to plead an agency relationship, "an essential element of a vicarious liability claim; and

(b) even if an agency relationship existed, the lender could not be vicariously liable as a matter of law for the servicer's alleged failure to comply with RESPA.

 

A copy of the opinion is available at:  Link to Opinion

 

The borrower took out a home equity loan in December of 2006 for $127,000 secured by a deed of trust.  In September of 2012, the mortgagee sent the borrower a letter informing her that a loan servicer would begin servicing the loan, which includes sending monthly statements and collecting payments as well as "maintaining records of payments and balances."

 

In 2015 the loan was assigned to another mortgagee and shortly thereafter the assignee notified the borrower that a successor servicer would take over servicing the loan.

 

The borrower failed to pay as promised and the current mortgagee sued to foreclose in October of 2016. The borrower filed a counterclaim against the plaintiff mortgagee and a third-party complaint against the two loan servicers and the original lender.

 

The original lender moved to dismiss for failure to state a claim under Rule 12(b)(6). The borrower then filed an amended complaint and response in opposition to the motion to dismiss.

 

The original lender moved to dismiss amended third-party complaint and in her response, the borrower "clarified her RESPA theory against [the original lender] by stating that the first servicer was the bank's servicing agent and thus the bank was vicariously liable for the servicer's RESPA violations.

 

The trial court granted the original lender's motion to dismiss with prejudice. The borrower moved for reconsideration, which was denied, and she appealed.

 

On appeal, the Fifth Circuit began by discussing the borrower's claim that the original lender was vicariously liable for its servicer's alleged violation of 12 C.F.R. § 1024.41(c)(1).

 

As you may recall, this "regulation imposes duties on servicers who 'receive a complete loss mitigation application more than 37 days before a foreclosure sale.' … When a servicer receives such an application, the servicer must—within thirty days of receiving the application—'evaluate the borrower for all loss mitigation options available to the borrower' and 'provide the borrower with a notice … stating the servicer's determination of which loss mitigation options, if any, it will offer the borrower[.]'"

 

The borrower alleged in her amended counterclaim and third-party complaint that both loan servicers "received timely loss-mitigation applications but failed to consider them and notify [her] of her loss-mitigation options."

 

The Fifth Circuit noted that "[n]oticeably absent from this part of the pleading is any reference to [the original lender]." It then reasoned that although the amended third-party complaint "does reference vicarious liability principals generally[,] … [the borrower's] … vicarious RESPA liability theory requires pleading facts that suggest an agency relationship between [the original lender] and either [of the two servicers]."

 

"To determine whether an agency relationship exists, the Supreme Court looks to the Restatement of Agency, which requires both the principal's control over the agent and both parties' consent to the agent's acting on the principal's behalf."

 

The "amended third-party complaint alleges no such facts. … Without facts suggesting an agency relationship, even if everything [borrower] alleges in her complaint is true, her complaint does not 'state a [RESPA] claim' against [the original lender] at all—let alone one that is 'plausible on its face."  Accordingly, the Fifth Circuit affirmed the trial court's dismissal on this basis.

 

The Court went on to explain, however, that "[e]ven if [borrower] had pleaded facts suggesting such a relationship, we hold in the alternative that the district court appropriately dismissed her RESPA claim for another reason: [the original lender], as a matter of law, is not vicariously liable for the alleged RESPA violations of its servicers. This is an issue of first impression in our circuit, and we are apparently the first circuit court to address it."

 

The Fifth Circuit reasoned that "[b]y its plain terms, the regulation at issue here imposes duties only on servicers. … A loan servicer's obligation to follow this regulation derives  from RESPA itself, which also confines this obligation to servicers alone."

 

In addition, "RESPA's answer on the ultimate question of § 2605 liability is similarly limited. The statute prescribes that '[w]hoever fails to comply with any provision of this section shall be liable to the borrower for each such failure[.]' 12 U.S.C. § 2605(f). The text squarely settles the issue."

 

The Fifth Circuit pointed out that "[w]hen Congress chose to impose RESPA duties more broadly, it did so clearly and explicitly. The statute's prohibition on kickbacks and unearned fees states that 'no person' shall engage in the forbidden conduct. 12 U.S.C. § 2607. … But Congress chose a narrower set of potential defendants for the violations that [the borrower] alleges here. The difference matters."

 

The Court held that, "[b]ecause the text of this statute plainly and unambiguously shields [the original lender] from any liability created by the alleged RESPA violations of its loan servicer[,]" the trial court's dismissal was affirmed "on this basis."

 

In addition, because the borrower's amended counterclaim and third-party complaint did not even mention the original lender, much less allege an agency relationship "that her vicarious liability theory requires[,]" the Fifth Circuit affirmed the dismissal on this basis as well.

 

Finally, even if the borrower "had pleaded such an agency relationship, the text of the regulation and statute as issue her plainly and unambiguously shields [the original lender] from any liability arising from its loan servicer's alleged RESPA violations." The trial court's dismissal was affirmed in the alternative on this basis as well.

 

 

 

Ralph T. Wutscher
Maurice Wutscher LLP
The Loop Center Building
105 W. Madison Street, 18th Floor
Chicago, Illinois 60602
Direct:  (312) 551-9320
Fax: (312) 284-4751

Mobile:  (312) 493-0874
Email: rwutscher@MauriceWutscher.com

 

Admitted to practice law in Illinois

 

 

 

Alabama   |   California   |   Florida   |   Georgia   |   Illinois   |   Massachusetts   |   New Jersey   |   New York   |   Ohio   |   Pennsylvania   |   Texas   |   Washington, DC

 

 

NOTICE: We do not send unsolicited emails. If you received this email in error, or if you wish to be removed from our update distribution list, please simply reply to this email and state your intention. Thank you.


Our updates and webinar presentations are available on the internet, in searchable format, at:

 

Financial Services Law Updates

 

and

 

The Consumer Financial Services Blog

 

and

 

Webinars

 

and

 

California Finance Law Developments