The company also agreed that, when consumers dispute the accuracy of a debt, it will investigate the dispute, ensuring that it has a reasonable basis for its claims the consumer owes the debt, before continuing its collection efforts. The settlement would also bar the company from reporting the debt to credit reporting agencies without notifying the consumer about the negative report.
- Allegedly misrepresenting that consumers owed a debt when it could not substantiate its representations;
- Allegedly repeatedly calling third parties who do not owe a debt;
The FTC also issued a new publication for consumers, "Time-Barred Debts: Understanding Your Rights When It Comes to Old Debts," which is available at:
Ralph T. Wutscher
McGinnis Tessitore Wutscher LLP
The Loop Center Building
105 W. Madison Street, 18th Floor
Chicago, Illinois 60602
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